At ANVIRA  trust is everything.

You trust us with your order. You trust us with your details. And we take that seriously  not because the law requires it, but because it is the right way to operate.

This policy tells you exactly what we collect, why we need it and how we protect it. No hidden clauses. No complicated language. Just honesty the same standard we hold our jewellery to.

1. Who We Are

ANVIRA is a trading name of JJ Trading Limited  registered in England and Wales. Email: info@anvira.uk. JJ Trading Limited is the data controller responsible for your personal data.

2. What Data We Collect

When you place an order or use anvira.uk  we collect the information needed to fulfil your order and provide you with the best possible experience. This includes your name, email address, delivery and billing address and phone number. We also collect details about your order  including products purchased and payment method used. When you browse our website we may collect standard technical information such
as your IP address, browser type and device. If you sign up to our newsletter  we record your marketing preferences and opt-in status. We collect only what we need. Nothing more.

3. How We Use Your Data

To fulfil your order
Processing payments, arranging delivery and sending order confirmations and tracking information.

To communicate with you
Responding to enquiries, warranty claims, returns and any other customer service requests.

To send marketing communications
If you have opted in  we may send you emails about new arrivals, offers and ANVIRA news. You can unsubscribe at any time.

To improve our website
Understanding how customers use anvira.uk helps us improve your experience.

To comply with legal obligations
We may be required to retain certain data for tax, accounting and legal compliance purposes.

4. Legal Basis for Processing

Contract  to fulfil your order  Legitimate interest  to improve our website  Consent for marketing  Legal obligation  for tax compliance

5. How We Share Your Data

We never sell your personal data. We share your data only where necessary with trusted service providers who help us operate our business — including our ecommerce platform, delivery partner and email communications provider. All third parties process your data securely and in accordance with UK GDPR

6. How Long We Keep Your Data

Order information: 7 years  Customer accounts: until deletion requested  Marketing preferences: until you unsubscribe  Technical data: 12 months

7. Your Rights

Under UK GDPR you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. Email info@anvira.uk. to exercise any right. We respond within 30 days.

8. Cookies

anvira.uk. uses cookies to improve your browsing experience. You can manage preferences through your browser settings. A full cookie policy is available on our website.

9. Marketing Communications

If you sign up to our newsletter  you consent to receiving marketing emails. You can unsubscribe at any time by clicking the unsubscribe link in any email or emailing info@anvira.uk.

10. Data Security

All payments are processed securely through Shopify using SSL encryption. We do not store payment card details. Your personal data is stored securely with restricted access.

11. Complaints

If you have concerns  please email info@anvira.uk first. You also have the right to contact the Information Commissioner's Office (ICO) at ico.org.uk.

12. Contact

For privacy questions  email info@anvira.uk. We respond within 24 hours 7 days a week.

 

Your trust matters as much as your purchase.